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These guys were amazing! I have never encountered such a great experience from start to finish with any company ever. Everyone we dealt with during the entire process was professional, prompt, courteous, and understanding of our unfortunate situation. Every person we spoke with was upfront and knowledgeable of the process. All time frames provided were met earlier than initially indicated. The crew who came to do the removal of debris were extremely respectful of our property even at the late hour of the night. They were careful not to bang walls and/or furniture as they were carting stuff in and out of the house. The entire time they were here they did not take even a 5 minute break; they worked diligently to get the job done effectively and efficiently. I highly recommend this company for anyone who has experienced water damage. The made a catastrophic situation much easier to deal with! John, Ron, Rebecca, Carlos, and Richie, thank you so much for everything!Michele D.
Basement flooded during heavy downpour during our house renovation due to open utilities trench. Entire crawlspace and basement floor was covered in layer of slimy silt. Totally professional staff and crew. Basement was spotless and in better shape than before the seepage. They were cognizant of the fact that this cleanup was an out of pocket expense and worked to make it cost effective, while still providing a thorough cleaning service. Hopefully I’ll never need their services again, but if I’m ever faced with this type of situation again, I’ll be calling them again.Todd M.
Northeast Power Dry provided excellent services. They came out at 11 pm on a holiday when our water heater broke and leaked everywhere. Mark L. came out in the middle of the night, was kind and knowledgeable, and navigated us through the process successfully. What could have been a very stressful situation was relatively easy having Mark there to explain everything and see the project through to completion. I would definitely use them again!Heather T.
Mark, Julio and Geno were fantastic. Mark explained the procedures to us and what would happen and no question went unanswered even if he had to explain more than once. Julio and Geno were also very professional. They explained everything they had to do and why. They left our home just as clean as when they came in even after having to rip out ceilings and floors to find the problems. They worked very hard even in 90 degree heat and never complained once. They were very nice too. I would highly recommend this company to anyone.Debra S.
We are very happy with the service. Everyone was helpful, patient, and professional. Would recommend this company to anyone in need of immediate assistance with water damage.Kelly G.
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